Ac367 Privacy Policy — How Your Data Is Protected

1 Introduction

Ac367 (https://ac367.pro) is a trusted online gaming platform for Bangladeshi players. We know how valuable your personal information is — which is why our privacy policy is built on complete transparency, so you always know exactly what we do and don't do with your data.

This privacy policy applies to the ac367 website and all associated services. By using our services, you are considered to have accepted the terms of this policy. We adhere to international data protection standards and are committed to safeguarding your privacy.

For any questions or concerns, please reach out to our support team — we're always here to help.

2 What Data We Collect

Ac367 only collects information that is necessary to provide our services. We do not collect data beyond what is needed.

3 How We Collect Data

Ac367 collects data through several methods. You will be fully informed about each one.

• Information provided directly: Information you provide during registration, account verification, or when contacting support.
• Automatically collected: When you visit our site, certain technical data is automatically collected through your browser, device, and cookies.
• From Third Parties: Payment providers (Mobile Banking, Nagad, Rocket) share the information necessary to verify transactions.
• KYC Verification: Documents submitted during identity verification (NID, passport).

4 Purpose of Data Use

Your data is used only for specific, lawful purposes. ac367 will never use your information for anything beyond what is necessary.

• To create, manage, and verify accounts.
• To process deposit and withdrawal transactions.
• To prevent fraud, money laundering, and illegal activity.
• To verify age and protect minors from accessing the platform.
• To personalize your gaming experience and improve our services.
• To send notifications about promotions and offers (based on your consent).
• To comply with legal obligations and fulfill regulatory reporting requirements.
• To monitor responsible gaming activity and provide support.
• To provide customer service and resolve issues.

5 Data Sharing Policy

Ac367 never sells your personal data or shares it with third parties for commercial purposes. That said, data may be shared in the following limited circumstances:

• Payment Providers: Providers such as Mobile Banking, Nagad, and Rocket only receive data necessary to process transactions.
• Game Providers: Limited data required to operate Live Casino and slots games.
• Legal Authorities: Disclosure of information to government authorities when required by court order or legal obligation.
• Fraud Prevention Organizations: Limited data shared with industry-standard verification partners to prevent fraud.

All third-party partners are required to comply with our privacy standards and may not use any received data for any other purpose.

6 Cookies & Tracking Technologies

Ac367 uses cookies and similar technologies to ensure the website functions properly and to enhance your browsing experience.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some site features to stop working properly.

7 Data Protection Measures

Ac367 uses industry-leading technology to keep your data secure. Our security measures are continuously updated and reviewed.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Data Encryption: Stored sensitive data is kept in encrypted format.
• Access Control: Only authorized personnel may access user information.
• Two-Factor Verification: Two-Factor Authentication (2FA) is supported to strengthen account security.
• Firewall & DDoS Protection: Servers are protected against cyber attacks.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.

8 Your Rights

Every registered member of ac367 has a set of rights regarding their own data. We fully respect and uphold those rights.

• Data Access: You can request to know what information we hold about you.
• Correction: You may request corrections to any inaccurate or incomplete information.
• Deletion: You may request deletion of your data under certain circumstances (except where retention is required by law).
• Marketing Opt-Out: You can opt out of promotional communications at any time.

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

9 Data Retention Period

Ac367 retains your data only for as long as necessary — never longer. Retention periods depend on the type of information and applicable legal requirements.

• Active account data: retained until the account is closed.
• Transaction data: typically 5 years, as required by law.
• KYC documents: up to 5 years after account closure.
• Customer support chat: 2 years.
• Log files and technical data: 1 year.
• Marketing cookies: deleted as soon as you opt out.

Once the retention period ends, data is securely deleted or anonymized.

10 Policy Updates & Contact

Ac367 may update this privacy policy as needed. A notice will be posted on the website before any significant changes take effect, and registered users may also be notified by email.

• The date of the latest update will always be shown at the top of the page.
• Continued use of the site after a policy change will be considered acceptance of the updated terms.
• Separate consent may be obtained for significant changes.